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The
mission of Gulf Coast Physician Partners is to serve our
patients and community as we would be served. We are
committed to understanding and working together as a
group. We are committed to providing quality medical
care at a reasonable cost for our patients.
It is the
mission of Gulf Coast Physician Partners to keep
physicians, and the profession as a whole, independent
of outside forces, dedicated to growth and flexibility
and the future of health care.
Office Visits
All visits are
by appointment and every effort is made to see patients
at the appointed time. Medical and surgical emergencies
do occur that may delay these appointments. If a delay
is to be encountered, the patient will be promptly
notified and for this reason we request telephone
numbers from patients when appointments are made.
Office hours are as
follows:
Please expect to be asked the
nature of the problem in order to determine the amount
of time needed, the urgency of the problem, and whether
special supplies or procedures will be necessary. This
information is confidential and used only within the
office.
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Emergencies
Please call the office regarding
all emergencies during normal working hours. For the
most part, these problems may be handled in the office
saving expensive emergency room visits. Appointment
spaces are kept open each day for problems that must be
seen that day, but calling ahead will reduce any delays
on your part. Occasionally patients will be referred to
the emergency room for problems which cannot be handled
in the office.
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After Hours
After hours, it is necessary to
call the office number and you will then be referred
through the answering service to reach the physician on
call. That physician may handle the problem by the phone
or may recommend an emergency room or urgent care
visit. Narcotic pain relievers, tranquilizers and
antibiotics are not routinely prescribed over the
phone without evaluation. Routine prescription refills
are not considered an after hours
emergency.
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Hospitals
Santa Rosa Medical
Center is the primary hospital for the
practice. Nurse Practitioners (ARNPs) are
working in our office to help patients with minor
medical problems and routine care. This allows patients
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Insurance
The physicians of Gulf Coast
Physician Partners are participating insurance providers
for, but not limited to, Health Options, Blue Cross and
Blue Shield of Florida, Medicare and supplements, United
Health Care, Principal Health Care, Health First
Network, Plaines Health Network, Beech Street Insurance,
Vista, and Aetna PPO. If you do not see your insurance
company listed, please call our office to determine if
we accept your insurance. Assignment will
be accepted on all claims for these
companies. In addition, insurance will be filed for
all hospital and nursing home visits and treatments.
Fees are expected to be paid at the time of visit.
Medicaid is not accepted by Gulf Coast Physician
Partners. In addition, the Practice accepts patients
from a number of health maintenance organizations.
Please verify with the office staff at the time of your
appointment your participation with the HMO and present
your card. Should any problem arise with billing, please
bring this to the attention of our billing coordinator
who will make every effort to resolve the difficulty.
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Fees
Every effort is made to keep the
cost of medical care as low as possible. Fees are
established with the aid of the Florida Relative Value
Scale. Please feel free to inquire about them.
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Diagnostic Procedures
Both laboratory and x-ray services
are available on a limited basis in our offices. Any
special procedure as indicated can be performed at the
participating hospitals.
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Teaching
GCPP strongly supports the training
of physicians and medical students. For that reason, a
student or resident physician may be present at the time
of a patient's visit and the patient will be asked to
participate in this learning experience. However, please
feel free to inform the nurse or receptionist if you
object to the presence of that physician in training.
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Telephone Calls
In emergency situations, your phone
call will be returned promptly. In order to maintain the
appointment schedule, calls may not be returned
immediately, but will be returned before 6 p.m. the same
day.
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Notice
of Privacy Practices
This notice describes how medical
information about you may be used and disclosed and how
you can get access to this information. Please review it
carefully.
PDF Format:
Privacy Practices
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